Businessmen shouldn't be too surprised when an arrangement with a foreigner is undone for no apparent reason.
Although such actions may be considered deceptive, many cultures are keen on being indirect. The Japanese for instance will agree with you in front a group and negotiate afterwards rather than disagreeing & thereby risking to harm the group harmony.
Does this mean that we can't trust a word the Japanese tell us? Not necessarily.
This indirectness can be percolated by observing non-verbal communication such as hand gestures and eye contact. After a bit of training you will perceive these gestures as if you were reading an open book.
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Simon Buysse
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